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2020-21 Season Update : FAQ's

Due to the new projected start date of the 2020-21 ECHL season and the required adjustment to the total number of games played based upon a split-season format the Newfoundland Growlers have decided that it is in the best interests of our fans to refund all Regiment Gold Member accounts. Once the Growlers have a clearer pathway to return to play we will announce a new adjusted Regiment Gold Season Ticket Membership package that reflects the new number of games to be played at Mile One Centre. The Growlers understand that this is an unprecedented time for our sport and community and are invested in working through the challenges on Covid-19 together. 

The Growlers will continue to monitor public health guidance and associated travel restrictions over the coming months to navigate towards a safe return to hockey at Mile One Centre on January 15th. 

We wish to thank our fans for their support and understanding.

 

When should I expect to see my refund, is there anything I need to do?

Refunds will be processed automatically by the Mile One Centre Box Office. The process should take about 7-10 business days. If there are any questions or concerns regarding your refund please contact the Mile One Centre Box Office by phone at 576-7657 or by email at boxoffice@mileonecentre.com

Growlers ticketing staff can be reached at tickets@nlgrowlers.com

 

I carried over credits from the games that were cancelled at the end of the 2019-20 season, will that money be refunded as well?

Yes, if you opted to apply the credits from the 2019-20 season to your account for the 2020-21 season those credits will be a part of your refund.



What if the Growlers do not return to play on January 15th?

Our intention is to return to play once public health guidance and associated travel restrictions allow us to do so safely. If those restrictions do not allow for us to ice a team for the 2020-21 season, your seat will be held for the 2021-22 ECHL season.

 

If the Growlers start to play on January 15th how many home games will be played?

A January 15th start would allow for 31 home games to be played, with a total of 62 games to be played overall. 

 

When will an updated 2020-21 season schedule be released?

An updated ECHL schedule will be released at a later date.

 

Will I receive my exclusive Regiment Gold Jersey if the 2020-21 season is not played?

Regiment Gold Limited Edition Jersey's will be part of the 2021-22 season ticket holder package if the Growlers do not participate in the  2020-21 season.

 

 

For more information or general inquires please contact our sales team at tickets@nlgrowlers.com.

Please see below for answers to some frequently asked questions regarding the League's announcement.

 

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